What is your approach to discipline?
For ages under 2, we redirect the child or take them out of the room for a walk. If the child is 2 and older, we implement time out for 2 or 3 minutes when needed, we redirect or we may remove the child from the room to cool down.
How do you get notified if your child is sick?
In order to keep our children, staff, and families as healthy as possible, we require children with a fever, vomiting, diarrhea, or contagious disease to be sent home. We call and/or email parents to pick up children if we see signs/symptoms of sickness while in care.
Are snacks and meals provided?
Cornerstone provides a 9AM snack and 2:30PM snack and a 5:30PM Snack. Parents provide lunch. Lunch can be cold or warmups. Please refrain from bringing easy mac. We ask that those items be prepared ahead of time so we can just warm them up.
When is payment due for Tuition?
Payment is due weekly for Tuition. We require customers to sign up for Tuition Express, an auto bill pay system. We will pull your tuition from a checking/savings account and/or credit card weekly.
What is the policy in the event of a late pickup?
Always call the center if you will be running late. If you pick up AFTER 6PM, you will be charged $3.00 per minute for each minute after 6PM. We are only licensed to care for children until 6PM.
In what event will the Center be Closed?
Cornerstone is closed for all Major holidays. Thanksgiving, Friday after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day, Memorial Day, July 4th, and Labor Day. We also close if we are without power or water for more than 2 hours. We would only close for inclement weather if our parking lot was unable to get plowed or our entrances are blocked. This is rare.
What is your teacher to children ratio?
- Ages 6 weeks – 2 years: 1 Teacher to 4 children
- Ages 2-2.5yrs: 1 Teacher to 6 children
- Ages 2.5-3yrs: 1 Teacher to 8 children
- Ages 3-4yrs: 1 Teacher to 10 children
- Ages 4yrs: 1 Teacher to 13 Children
- Ages 5 and up: 1 Teacher to 17 children
Do you accept WI Shares EBT payments?
Yes, we do but co-pays apply.
What if someone other than my spouse/partner or me has to pick up my child?
In order to protect your child, we require that you provide the names of any individual who has permission to pick up your child. We require advance notice from you when someone other than those listed on the pickup list will be picking up your child. We will check identification to assure the name you give us matches the name on the ID. If we have any questions or concerns, we ask that you are available via cell phone to provide confirmation.
Are children given outside time daily?
Yes, we have set times for each age group to enjoy outside time daily. Children will not go outside with Wind chills of 0 degrees Fahrenheit or below for children age 2 and above. Wind chills of 20 degrees Fahrenheit or below for children under age 2. Please bring weather appropriate clothing for your child daily.